Returns & Exchanges

At G3M Exquisite, each piece is thoughtfully crafted to offer timeless comfort and elevated rest. To maintain the integrity of our collections and ensure the highest standards of quality, we kindly ask that you review our return and exchange policy prior to purchase.

Final Sale Policy

All purchases are final. We do not offer monetary refunds to the original form of payment.

Store Credit & Exchanges

    •    Eligible items may be returned for store credit or exchange only.

    •    Store credit is issued as an online credit and may be applied toward any future purchase.

    •    Store credit holds no cash value and is non-transferable.

Return Eligibility

To be considered for a return or exchange:

    •    Items must be unworn, unwashed, and in pristine condition.

    •    All original tags, packaging, and accessories must be intact.

    •    Return requests must be initiated within 14 days of delivery.

    •    A valid proof of purchase is required.

Non-Returnable Items

For hygiene and exclusivity reasons, the following items are not eligible for return or exchange:

    •    Sale or promotional items

    •    Sleepwear, loungewear, or intimate pieces once worn

    •    Customized or made-to-order pieces

    •    Gift cards and store credits

Exchanges

    •    Exchanges are subject to availability at the time of processing.

    •    Should the desired item be unavailable, store credit will be issued in its place.

Shipping & Handling

    •    Customers are responsible for all return shipping costs.

    •    Original shipping fees are non-refundable.

    •    We recommend using a trackable shipping service, as we cannot be responsible for items lost or damaged in transit.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please notify us within 48 hours of delivery and include clear photographs so we may assist you promptly.

Policy Acknowledgement

By placing an order with G3M Exquisite, you confirm that you have read, understood, and accepted this Returns & Exchanges Policy.

For further assistance, please contact us at *support@g3mexquisite.com—our team will be delighted to assist you